Privacy Policy

Last Updated: June 13, 2026

At Dizaxen, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services, in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

1. Data Controller

For the purposes of the GDPR, the data controller responsible for your personal information is:

Dizaxen
Email: privacy@dizaxen.shop
Website: https://dizaxen.shop

2. Information We Collect

We may collect and process the following categories of personal data about you:

  • Identity Data: Name, surname.
  • Contact Data: Email address, phone number, shipping address, billing address.
  • Transaction Data: Details about orders and payments.
  • Technical Data: IP address, browser type, operating system, device information, and cookies.
  • Usage Data: Information about how you use our website and interact with our content.
  • Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Collect Your Information

We collect personal data through the following methods:

  • Direct interactions: When you fill in forms, place an order, contact us via email or phone, or provide feedback.
  • Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions using cookies, server logs, and other similar technologies. For more details, see our Cookie Policy below.
  • Third-party sources: We may receive personal data about you from analytics providers (such as Google Analytics) or payment processing partners.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your information in the following circumstances:

  • To process and deliver your orders, including managing payments, fees, and charges.
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To enable you to participate in interactive features of our website.
  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, and fraud prevention).
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To use data analytics to improve our website, products, services, marketing, and customer relationships.

5. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Performance of a contract: Processing is necessary for the performance of a contract with you (e.g., fulfilling your order).
  • Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud).
  • Legal obligation: Processing is necessary for compliance with a legal obligation (e.g., tax and accounting requirements).
  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing communications).

6. Sharing Your Information

We may share your personal data with third parties for the purposes set out above. These third parties include:

  • Payment processing partners to handle transactions securely.
  • Courier and delivery services to ship your orders.
  • IT and system administration service providers.
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • Government authorities where required by law.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

8. Data Security

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, you can ask us to delete your data; see below for further information.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data (commonly known as a "data subject access request").
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data (also known as the "right to be forgotten").
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party).
  • Request restriction of processing of your personal data.
  • Request transfer of your personal data to you or to a third party (data portability).
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month.

You also have the right to lodge a complaint with your local data protection supervisory authority. In the European Union, you can find your local authority at https://edpb.europa.eu/.

11. Cookie Policy

Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and analyze website traffic. A cookie is a small text file that is stored on your computer or device when you visit our website.

Types of Cookies We Use

  • Essential (Strictly Necessary) Cookies: These are required for the operation of our website. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
  • Functional Cookies: These allow our website to remember choices you make (such as your language preference) and provide enhanced, more personal features.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works (e.g., by ensuring that users find what they are looking for easily).
  • Marketing/Targeting Cookies: These record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and advertising more relevant to your interests.

Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies. You can also manage your cookie preferences at any time by adjusting your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Third-Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

For more information about the specific cookies we use, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and will become effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy, our data processing practices, or wish to exercise any of your legal rights, please contact us at:

Dizaxen
Email: privacy@dizaxen.shop
Website: https://dizaxen.shop
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